Insights
Practical notes on the handoffs between customers, projects, service work, the field, and finance, with automation and AI where they are genuinely useful.
# What the Autodesk MaintainX Deal Tells Field Service Operators About the Future of Their Data When a $3.6 billion acquisition lands in the maintenance and operations so…
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# When Did Running Your Own Business Start Feeling Like Playing Broken Telephone? You ask your dispatcher how many crews are available Thursday. They check one system. Yo…
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# Days to Invoice: The Margin Leak Hiding in Plain Sight for Field Service Contractors You finished the job. The crew is already on the next one. The customer is happy. A…
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# What Field Crews Actually Asked Us to Change (And What We Did About It) Most software gets designed from the top down. Someone in a conference room sketches a workflow,…
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# The Real Bottleneck Isn't Labor. It's Handoffs. *A founder's view on where field service businesses actually lose time and money.* You can have great techs, a full sche…
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# When You Stop Losing Track of Work That's Already Done: How to Know Your Operations Are Actually Working There is a moment most operations leads in field service can na…
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# When AI Replaces the Human Analyst: What Cyabra's 30 Second Verdict Engine Means for Field Service Operations Think about the last time a quality decision in your opera…
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# What Nscale's Acquisition of Anyscale Means for Field Service Contractors Who Want to Use AI Without a Data Science Team Most trade contractors are not following AI inf…
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# Secure AI Deployment Is Going Mainstream: What Field Service Contractors Should Take From the Cohere Carahsoft Deal On July 30, 2026, enterprise AI company Cohere and p…
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# The AI Employee Moment Is Here. What Does It Mean for Contractors? Vendasta recently announced the general availability of two autonomous AI tools, an AI Social Media M…
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# AI That Acts vs. AI You Can Trust: What Field Service Operators Can Learn from Network Automation ## The Problem Nobody Talks About When They Pitch You "AI Automation"…
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# What Encore AI's $30M Round Tells Field Service Operators About Scaling Customer Engagement Without Adding Headcount There is a familiar ceiling in field service and sp…
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