Insights
Practical notes on the handoffs between customers, projects, service work, the field, and finance, with automation and AI where they are genuinely useful.
## The Real Barrier Was Never the Technology For most trade contractors, the conversation about AI in operations has been stuck in the same place for two years: interesti…
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# Compliance First Infrastructure Is Now a Competitive Advantage: What Ours Privacy's $15M Raise Means for Field Service Operators Most contractors don't think of their s…
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## A $420 Million Bet on AI Everywhere Last week, Starcloud closed a [$250 million extension to its March 2026 Series A](https://techcrunch.com/2026/08/21/starcloud raise…
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When your best estimator retires, your senior project lead takes another job, or your dispatcher of twelve years decides to slow down, a specific and painful thing happen…
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## The News Worth Paying Attention To If you run an HVAC shop, an electrical contracting firm, or a mechanical services operation, labour market reports from CBRE probabl…
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# What RockRose Risk's $12.5M Raise Reveals About the Software Plus Field Service Model (And What It Means for Trade Contractors) Most software companies try to get out o…
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# AI Native Finance Is Coming for the Back Office: What Rillet's $100M Round Means for Field Service Contractors If your month end close still involves someone manually r…
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# What Rundoo's $30M Series B Tells Field Service Contractors About the Real Cost of Disconnected Tools Rundoo just raised $30 million. That matters to contractors, not b…
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# When Tribal Knowledge Stops Scaling: A Field Service Owner's Guide to Outgrowing Founder Memory You built the business on knowing everything. Which tech is best on comm…
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## The Hidden Cost Behind Every "AI Feature" in Your Operations Software If you've looked at an operations platform in the last 18 months and seen an AI scheduling assist…
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# The Real Bottleneck in Field Service Businesses Isn't Labor. It's Handoffs. You can hire your way around a technician shortage. You cannot hire your way around a broken…
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# What Anthropic's First Profitable Quarter Tells Field Service Contractors About AI Spending in 2026 Most trade contractors didn't spend the last few years waiting for A…
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